Support Engineer (PORTUGUESE)
Stefanini Romania SRL. (CUI: 16139707)
acum 3 luni
Full-time Program de lucru
Determinat Tip contract
București , București Locul de munca
Până la 2 ani Experienţă
Medii Studii
negociabil Salariu
PORTUGUESE speaker and looking for a job? Explore our career opportunities! - Portuguese – advanced level and English knowledge – at least medium level; - Motivation for learning new information; - Ready to acquire new skills (communication skills, technical skills etc.) - A team player that shows Adaptability, Flexibility and Perseverance in managing a good working relationship with clients and colleagues; - Willingness to help people in having continuity in their computer-based activity; - Previous successful customer service experience is considered an advantage; - Strong written and oral communication skills; - Able to communicate problems/ issues to customers in a non-technical manner. Descrierea jobului Imagine a day at Stefanini - Take a look! - Providing support to clients (via e-mail and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.; - Logging remotely to client’s computer and help them solve software issues; - Documenting issues that you deal with on a daily basis into the ticketing system; - Troubleshooting hardware, software and network related issues; - Escalating problems to the next level of support when necessary; - Help the client with all the necessary information. Working hours: - Flexible schedule. You will be awarded for your success with: - Attractive salary package; - Contract for unlimited period of time; - Up to 27 days Annual Vacation; - Massage sessions; - Relaxation
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